Third Party Reviews Reviews For Sport Clips Haircuts of Dunwoody

I have been to this Sports Clips several times and all the stylists I have had did a good job. I appreciate the app where you can check in on the phone to save some waiting time.

Kim, my stylist, was great and very professional. The problem I had is with another stylist, Maria. I checked in through the Sport Clips App when leaving work. I selected Maria because the first available would be available before I got to the store and, for Maria, it said her first available would be 21 minutes. It took me about 20 minutes to get to the store. As I walked in, Maria literally was walking to her station with a walk-in customer. She completely ignored me despite the fact that I checked in as present through the App and their in-store iPad interface. In fact, she didn't even acknowledge that I had walked in the door despite the fact that she was the closest person to the door and despite the fact that, when I walked in, she had yet to seat the walk-in customer. Thereafter, Maria did not make any effort to speak with me, or even just say "sorry, I didn't think you were going to get here when the board said you were." Nothing. In fact, she actively avoided even looking at me as I sat in the chair waiting. Frankly, I wouldn't say anything here about this issue, but over a week ago, I took their email survey and brought these issues to the attention of whomever gets those surveys. In the past, I have gotten thanks from people by email for praise. Apparently, when the review is not as positive, they ignore you. I like the people who I have had cut my hair here. But I just don't know about going back to a place that ignored me as Maria did.

Jasmine is an excellent stylist and store manager.