Third Party Reviews Reviews For Sport Clips Haircuts of Dunwoody

5 rating

I have been to this Sports Clips several times and all the stylists I have had did a good job. I appreciate the app where you can check in on the phone to save some waiting time.

1 rating

Kim, my stylist, was great and very professional. The problem I had is with another stylist, Maria. I checked in through the Sport Clips App when leaving work. I selected Maria because the first available would be available before I got to the store and, for Maria, it said her first available would be 21 minutes. It took me about 20 minutes to get to the store. As I walked in, Maria literally was walking to her station with a walk-in customer. She completely ignored me despite the fact that I checked in as present through the App and their in-store iPad interface. In fact, she didn't even acknowledge that I had walked in the door despite the fact that she was the closest person to the door and despite the fact that, when I walked in, she had yet to seat the walk-in customer. Thereafter, Maria did not make any effort to speak with me, or even just say "sorry, I didn't think you were going to get here when the board said you were." Nothing. In fact, she actively avoided even looking at me as I sat in the chair waiting. Frankly, I wouldn't say anything here about this issue, but over a week ago, I took their email survey and brought these issues to the attention of whomever gets those surveys. In the past, I have gotten thanks from people by email for praise. Apparently, when the review is not as positive, they ignore you. I like the people who I have had cut my hair here. But I just don't know about going back to a place that ignored me as Maria did.

5 rating

Jasmine is an excellent stylist and store manager.

Rated 4.4 out of 5.0 based on 40 Client reviews

5
Mike C. | October 11, 2020 Google

" I have been to this Sports Clips several times and all the stylists I have had did a good job. I ap"

1
Tony L. | October 11, 2020 Google

" Kim, my stylist, was great and very professional. The problem I had is with another stylist, Maria."

5
Brian C. | September 26, 2020 Google

" Jasmine is an excellent stylist and store manager."

5
Tim Y. | September 21, 2020 Google

" We travel nearly 20 miles from downtown to visit this location due to the excellent staff, includin"

5
Thomas D. | September 20, 2020 Google

" It?s got a very classic feel. Everyone in there is very friendly and it?s the only place I will get"

5
Randy L. | September 15, 2020 Google

" Felt very safe. Mask required and social distance. Asked pre screen questions and did temp check. A"

5
Jeffrey A. | September 3, 2020 Google

" Great service and great stylists."

4
Y A. | August 26, 2020 Google

" Great location and consistent stylists"

5
Ethan Y. | July 27, 2020 Google

" Kim was absolutely incredible. Very detailed and great lines. The scalp massage though, mind blowin"

5
Dillon G. | June 9, 2020 Google

" Cool good deals and didn't look like coolio when I left. Great service. Nice dudes. And great value"